Privacy Policy

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At Nose to Toes Physiotherapy, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you make an enquiry or express interest in our baby development group activities. 

When you contact us or register your interest in baby group sessions, we may collect the following information:

• Parent or guardian’s full name  
• Contact details (phone number, email address)  
• Child’s name and age  
• Relevant developmental or medical information (if voluntarily provided)  
• Preferences for session times, days, or locations  
• Any additional information shared via enquiry forms, emails, phone calls, or social media messages

We collect this information to:

• Respond to your enquiries
• Organise and coordinate suitable baby group sessions
• Ensure the safety and developmental needs of participating children
• Provide relevant information about upcoming sessions, services, or related resources
• Improve our programs and services

Your information is stored securely in encrypted digital files and/or locked physical storage. Only authorised personnel have access to your data. We take reasonable steps to ensure your information is accurate, up to date, and protected from misuse or unauthorised access. 

 We will never sell or rent your personal information. We may share information with:

• Allied health professionals (only with your explicit consent)  
• Service providers engaged to help deliver our programs (who are also bound by confidentiality agreements)  

We comply with the Australian Privacy Principles (APPs) and relevant laws under the Privacy Act 1988 (Cth). 

 You may request access to the personal information we hold about you at any time. You also have the right to request corrections if your information is inaccurate or out of date.

By submitting your information via our website, enquiry forms, social media, or in person, you consent to the collection and use of your information as described in this policy. 

If you have any questions or concerns about your privacy or this policy, please contact:

Michelle De Robillard

Director/ Principal Physiotherapist

Nose to Toes Physiotherapy 

0478631113

hello@nosetotoesphysiotherapy.com